✅ Eligibility

To be eligible for a return or exchange, the item must be unworn, unused, unwashed, with its original tags and packaging. Please make sure to inspect the item while the courier is present. If you decide to return or exchange it, the item must be handed back to the courier at the time of delivery.

💬 How to Request

Please inspect your order while the courier is present. If you wish to return or exchange the item, please inform the courier immediately and hand the item back to the courier. In case of a manufacturing defect that could not reasonably be identified during the inspection, please contact us as soon as the defect is discovered so we can review the issue and assist you accordingly.

📦 Damaged or Wrong Items

Please inspect your order while the courier is present. If the item is defective, damaged, or incorrect, please inform the courier immediately and return the item with the courier. Claims made after the courier leaves will not be accepted.

🚫 Non-Returnable Items

We cannot accept returns or exchanges for items that have been worn, washed, used, damaged, missing tags, or not in their original packaging. Sale items are also non-returnable unless the item received is defective, damaged, or incorrect.

All items must be inspected while the courier is present. Once the courier leaves, returns or exchanges will not be accepted

💳 Refunds

If the return is accepted at the time of delivery, the refund will be processed to your original payment method within 10 business days. Bank or payment provider processing times may vary.

🚚 Shipping Fees

Return or exchange shipping fees may apply unless the item received was defective, damaged, or incorrect.